Grand Hotel Surabaya, Surabaya ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Jalan Pemuda No 19-21, Surabaya, Indonesia

Grand Hotel Surabaya is located in the heart of Surabaya, Indonesia. The hotel features a blend of modern design with luxurious amenities. Surrounded by malls, theaters, and offices, it offers convenient access to various attractions. The establishment is a choice for both leisure and business travelers who appreciate high service standards.

Location

Grand Hotel Surabaya is only 15.5 miles from Juanda International Airport. It's within close proximity to major attractions like the Submarine Monument and World Trade Centre. Public transportation options are readily accessible, with Pasar Turi Train Station and Gubeng Train Station just a short distance away. The hotel's central location makes it easy to explore Surabaya's popular points of interest.

Rooms

Each room at Grand Hotel Surabaya is equipped with a bathtub. Guests can enjoy a relaxing atmosphere with soft furnishings and extensive amenities. Rooms include conveniences like phones, safes, and ironing boards. The large LCD TVs enhance the comfort of the stay.

Eat & Drink

The hotel features a bar/lounge where guests can quench their thirst with their favorite drinks. Dining options offer a range of cuisines to cater to diverse palates. Room service is available for those who prefer to dine in. Guests can enjoy a relaxed dining experience amidst a modern setting.

Leisure & Business

Guests can relax at the full-service spa, which provides various massage treatments. Recreational amenities include a spa tub and a fitness center for maintaining an active lifestyle. The hotel also offers concierge services and tour/ticket assistance. Business travelers can benefit from well-equipped facilities for their meetings.

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Getting around

A list of all available modes of transport

City Center

Surabaya2000 ft

Airports

Juanda (SUB) 12.8 mi

Abdul Rachman Saleh (MLG) 52.8 mi

Train

Gubeng Train Station2300 ft

Pasar Turi Train Station Surabaya 1.5 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Tranquil Retreat

“The spa facilities exceeded my expectations, with a serene atmosphere and rejuvenating treatments.” view full review

Efficient Workspace

“The business center was equipped with everything I needed, including high-speed internet and quiet meeting rooms.” view full review

Cozy & Comfortable

“The room was impeccably clean and featured a cozy bed that ensured a great night's sleep.” view full review

Refreshing Showers

“The shower pressure was outstanding, providing an invigorating experience that I looked forward to each day.” view full review

Delicious Breakfast

“The breakfast buffet offered an amazing selection, with fresh ingredients and tasty options that fueled my day.” view full review

Fun for Kids

“The kids' play area was a huge hit, filled with engaging activities that kept them entertained for hours.” view full review

Ideal Conference Space

“The meeting facilities were spacious and well-equipped, making our event run smoothly and effectively.” view full review

Great Kitchen Setup

“The self-catering kitchen was fully stocked, allowing us to prepare meals just like at home.” view full review

Comfortable Lounge

“The living area was beautifully furnished and perfect for relaxing after a long day.” view full review

Accessible Features

“The accessibility features exceeded my expectations, allowing for a smooth and enjoyable experience.” view full review

General

No smoking on site
Wi-Fi
No parking
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Elevator
Coffee shop
Fire extinguishers

Sports & Fitness

Fitness center

Services

Paid airport shuttle
Laundry
Tours/Ticket assistance
Stores/Commercial services

Dining

Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Indoor swimming pool
Outdoor swimming pool
Leisure/ TV room
Spa & wellness center
Massage

Room features

Ironing facilities

Location

Jalan Pemuda No 19-21, Surabaya, Indonesia

Map view

Jalan Pemuda No 19-21, Surabaya, Indonesia

City landmarks

Jl. Pemuda No.39

Monumen Kapal Selam

3100 ft

Jl. Panglima Sudirman

Pointed Bamboo Monument

4400 ft

Mosque

Muhammad Cheng Hoo Mosque

4100 ft

Shopping Area

Hi-Tech Mall

3900 ft

Jln. Taman Apsari

Joko Dolog Statue

4600 ft

Jl. Walikota Mustajab

Surabaya Town Hall

2100 ft

Mall

Surabaya Plaza

3600 ft

Museums

Heroes Monument and 10th November Museum

1.4 mi

Jl. Tunjungan Siola Tunjungan Center

Siola Surabaya Museum

1.1 mi

Jl. Ketabang Kali No.6

Taman Prestasi

2200 ft

Taman Bungkul Street

Taman Bungkul

1.9 mi

Jl. Raya Gubeng

Monkasel

1.0 mi

Jl. Bubutan no. 85

Tomb of Dr. Soetomo

1.2 mi

Mall

Tunjungan Plaza

1.1 mi

Jl. Genteng Sayangan no. 29-33 & 35A

Rumah Suci Bodhimandala

2700 ft

Jl. Juwet

Taman Mundu

4800 ft

Jl. Tegalsari No. 35

Visma Art Gallery

3000 ft

Square

Taman Apsari

4200 ft

Jl. Darmo

Monumen Perjuangan POLRI

1.2 mi

Bridges

Suramadu National Bridge

1.1 mi

Jl. Kusuma Bangsa no. 112-114

Taman Hiburan Rakyat

4900 ft

Km 48 Jl. Raya Surabaya Malang

Taman Dayu Waterpark

1.0 mi

Nearby

Mall

Grand City Surabaya

1200 ft

Public Building

Grahadi Building

1300 ft

Jln. Kayun 16-18 Near Delta Plaza and Monkasel

Indonesian Cancer Museum

1400 ft

Shopping Area

WTC Surabaya HANDPHONE CENTER

900 ft

Parks

Surya Park

2000 ft

Jl. Panglima Sudirman No.32

Hokky Buah Panglima Sudirman

900 ft

Jl. Taman AIS Nasution

Taman Surabaya

1300 ft

Parks

Ade Irma Suryani Nasution Park

1600 ft

Restaurants

Green Chay

400 ft

Jln. Pemuda 33- 37 Plaza Surabaya (Delta Plaza)

Pocoyo Delta Plaza

900 ft

Jl. Pemuda Embong Kaliasin

Eskimo Ice Cream

1200 ft

Jln. Embong Tanjung 4

Mie Mapan

1500 ft

Jl. Pemuda No.33-37 Plaza Surabaya Lt. 1/rest-C/1

Pecel Ponorogo Bu Yatin

2500 ft

Jl. Ketabang Kali

Sate Kelopo Ondomohen Bu Asih

2500 ft

Jl. Walikota Mustajab 36

Maxx Coffee

1000 ft

Jl. Gubeng Pojok No. 1 Grand City Mall

Depot Mie 168

2400 ft

Jln. Walikota Mustajab no. 52

Reviews and Ratings

Feedback from previous guests about their experience.

66%

liked the hotel and would stay again

6.6/10

Nice

Rooms

6.4

Location

8.6

Service

7.8

Dining

5.0

Patrick

United States of America, October 2024

7.0/10

I had a pleasant stay at this hotel, thanks to its strategic location that was just a short walk from Plaza Surabaya and the river. The rooms were spacious but felt a bit run down, especially the bathroom. The staff provided very nice service, making my experience more enjoyable. However, dining options were limited, which was a letdown.

Rooms

7.0

The rooms were spacious but a bit run down, with the bathroom needing some attention.

Service

8.0

The service was very nice and the staff was friendly.

Location

9.0

The hotel is in a strategic location, just a short walk from several key areas like the railway and local eateries.

Dining

5.0

Dining was slim pickings, with only a few vegetarian options available.

Facilities

6.0

Facilities were adequate but nothing exceptional.

Mike

United States of America, October 2024

7.0/10

I had a decent stay at this hotel. The location is quite strategic, just a short walk from Plaza Surabaya, which was really handy. The rooms were spacious and mostly clean, but they felt a bit run down, especially in the bathroom. The staff was friendly and provided good service throughout my visit. However, the dining options were quite limited, which was a letdown considering my expectations.

Rooms

6.0

The rooms were spacious and quite clean, but they felt a bit run down, especially the bathroom.

Service

8.0

The staff was very nice and provided good service during my stay.

Location

9.0

The hotel is in a strategic location, just a short walk from Plaza Surabaya and the river.

Dining

5.0

The dining options were quite slim, lacking variety though the tofu/tempeh fry-up was enjoyable as a vegetarian.

Facilities

7.0

Overall, the facilities seemed adequate, but nothing stood out as exceptional.

Andrew

United States of America, July 2024

7.0/10

The hotel had a great location, just a short walk from Plaza Surabaya and the river, which made exploring easy. The rooms were spacious and quite clean, but they felt a bit run down, especially the bathrooms. The staff was friendly and helpful, providing good service throughout my stay. However, the dining options were limited; the food had a few vegetarian options but could use more variety.

Rooms

7.0

The rooms were spacious and quite clean, but they felt a bit run down, especially the bathroom.

Service

8.0

The staff was very nice and provided good service.

Location

9.0

The hotel was in a strategic location, a short walk from Plaza Surabaya and some lively local music resto-bars.

Dining

5.0

The dining options were somewhat slim, with only a few cooked dishes; as a vegetarian, I appreciated the tofu/tempeh fry-up, but I wished for more variety.

Facilities

6.0

The facilities were decent but didn't stand out significantly.

Betty

United States of America, May 2024

6.4/10

I stayed at a hotel that had a very strategic location, a short walk to both Plaza Surabaya and some lively local restaurants. The rooms were quite clean but felt a bit run down, especially the bathroom. I found the service to be fine, and the staff was quite nice. The dining options were limited, which was a bit disappointing. Overall, it was a decent experience with some pros and cons that balanced each other out.

Rooms

6.0

The rooms were spacious and fairly clean, but they were a bit run down, especially the bathroom.

Service

7.0

The service was fine, with friendly staff who were helpful.

Location

8.0

The location was really good, just a short walk from Plaza Surabaya and the river, making it quite convenient.

Dining

5.0

The dining options were slim pickings. They offered some vegetarian dishes, which was nice, but the variety was lacking.

Facilities

6.0

The facilities were average; there wasn't much to boast about.

Theodore

United States of America, May 2024

6.4/10

I had a stay at this hotel that was a mixed bag. The location turned out to be quite convenient, being just a short walk from the local attractions, and I appreciated the spacious rooms. However, the cleanliness could use some improvement, especially in the bathroom. The dining options were limited, which was a bit disappointing, but the service was friendly and accommodating overall.

Rooms

6.0

The rooms were spacious and quite clean, but they felt a bit run down, particularly the bathroom.

Service

8.0

The service was very nice, and the staff was friendly and helpful during my stay.

Location

8.0

The hotel is in a strategic location, just a short walk from Plaza Surabaya and some lively local music bars.

Dining

5.0

Dining options were slim pickings with not much variety, although I enjoyed the tofu and tempeh dish as a vegetarian.